Effective Date: 17th October 2023

UTOPIA REWARDS PTY LTD (ABN: 63 672 221 420), owned and operated by UTOPIA REWARDS PTY LTD with a registered office at 224 MALVERN ROAD, PRAHRAN VIC 3181, Australia (ACN: 672 221 420), is committed to protecting and respecting your privacy. This Privacy Policy outlines our practices in collecting, using, and disclosing your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 Definitions

– “UTOPIA REWARDS” refers to UTOPIA REWARDS PTY LTD, including its subsidiaries, divisions, and affiliates.

– “Personal Information” means information about an individual who is identified or reasonably identifiable.

– “Sensitive Information” refers to information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for uniquely identifying a person, health information, or sexual orientation.

– “Usage Data” refers to information automatically collected by our systems or services, such as IP address, browser type, operating system, and usage statistics.

– “Cookies” are small data files stored on your device when visiting a website, used to track and personalize the user experience.

Our Websites

This policy is available at www.utopiarewards.com.

Collection of Personal Information

We collect personal information when you register or use our services, interact with our partners, and provide feedback or inquiries. This includes contact details, order and account information, shopping behaviour, and customer support interactions. Usage Data is collected through cookies and similar technologies.

Sensitive Information

We may collect sensitive information, such as treatment photographs from partners with your explicit consent, solely for demonstrating treatment effectiveness.

Use of Personal Information

We use your personal information to provide and improve our services, manage your account, conduct marketing activities, and comply with legal obligations.

Disclosure of Personal Information

Your personal information may be shared with entities within UTOPIA REWARDS, third-party service providers, and legal and regulatory authorities as required by law.

Information from Third Parties

We may receive information about you from third parties, such as vendors and payment processors, and treat this information in accordance with this policy.

Cookies

We use Cookies to enhance our site and services, for analytics, and tailored advertising. You can control Cookies through your browser settings.

Marketing Practices

With your consent, we use your personal information for marketing. You can opt out at any time.

Children’s Online Privacy

We place a high priority on safeguarding the privacy of minors. As a result, we consciously refrain from gathering or seeking personal information from individuals under the age of 18, and we do not permit them to register for our services. If you are under 18, we kindly ask you not to provide us with any personal details such as your name, address, telephone number, or email address, nor to try to register for our services. We do not allow the collection of personal information from anyone under the age of 18 for the use of our services. If we discover that we have inadvertently collected personal data from a child under 18, we will take immediate steps to remove that information from our records. If you suspect that we might have inadvertently received information from or about a child under 18, please do not hesitate to get in touch with us.

Security and Storage of Your Information

At UTOPIA REWARDS PTY LTD, we are deeply committed to the security and protection of your personal information. We employ robust and industry-standard measures to safeguard your data against unauthorized access, alteration, and misuse. Our team continuously monitors and updates our security protocols to ensure that your personal information is handled with the utmost care and stored securely. Rest assured, the safety and confidentiality of your data is our top priority.

Access and Correction

You can request access to or correction of your personal information at support@utopiarewards.com.

Posting on Various Platforms of the Website

User interactions in our Forum/interactive areas and advertisements posted on our website are accessible to all users and collected by us.

Ensuring Information Accuracy

We rely on you to inform us of any changes or errors in your Personal Information.

Mergers and Acquisitions

In the event of a merger or acquisition, we reserve the right to transfer all information to the newly formed entity.

Phishing or False Emails

Do not provide sensitive information in response to unsolicited emails appearing to be from us. Report any suspicious emails.

Breach of Privacy Policy

We reserve the right to terminate accounts or delete content in violation of our privacy policy.

No Reservations

Acceptance of our privacy policy is unequivocal and without exceptions.

No Conflict

This policy is part of the user terms. In case of inconsistency, please contact us for clarification.

Complaints and Contact

For complaints or queries, contact us at support@utopiarewards.com.

Changes to the Privacy Policy

We reserve the right to modify this policy. Changes will be published on our website.

Link to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

International Users

Your information may be processed outside your country, including the United States, and is subject to applicable data transfer mechanisms.

Acknowledgment and Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.